ich habe das größte vertrauen in freundlich distanzierte sachbearbeiter. die brauchen mir auch keinen schönen tag wünschen, wenn sie es schaffen, ihn zu retten.
Tell me the truth
"It has been said, by someone far wiser than myself, that nobody is boring who is willing to tell the truth about himself. To narrow this down further, someone equally wise said that the things that make us ashamed are also the things that make us interesting."
Douglas Coupland, "Eleanor Rigby".
Höchste Unfreundlichkeit.
Hm.
Wenn schon inkompetent, dann doch lieber freundlich...